On Tuesday, Slack, which is owned by Salesforce, revealed that ChatGPT will be joining the platform. This app will assist you in quickly creating responses to your colleagues’ messages.
In addition, the ChatGPT Slack bot has the ability to assist you in researching information on any project or topic using its AI-powered tools. It can also summarize channels or threads to keep you updated on work-related matters. Companies and organizations can sign up for the ChatGPT beta waitlist.
Salesforce recently announced Einstein GPT, their own version of OpenAI’s ChatGPT model for CRM systems. This new technology combines both Salesforce’s and OpenAI’s AI capabilities, allowing it to generate emails for salespeople to send to customers, answer customer inquiries, and create targeted content for marketers.
It’s not surprising that Salesforce is diving into the AI-powered tool market, as other companies such as Microsoft, Google, and Meta are also exploring ways to incorporate AI into their products. Microsoft, for example, recently introduced an AI CoPilot for Microsoft 365 that can write customized emails or messages to customers and create marketing content. Similarly, Google has integrated AI tools into its productivity apps, including Meet and Spaces.